What people think about us

Read our success stories

Case Study 1

Small Steps Inclusion Centre, based within the wonderful GEMS Metropole School, was established after Shamalia Nawaz could not find a school to provide the right level of support to her young son. It was therefore set up with the intention to help families in a similar situation, such as young Lucas and his parents. Although Lucas was already receiving Applied Behaviour Analysis (ABA) therapy at another school, his parents were not confident that he was receiving the time and attention needed for him make significant progress. It was for this reason that they turned to Small Steps.

Since joining Small Steps 6 months ago, Lucas has made a number of fantastic achievements. He is responding incredibly well to the school’s ABA therapy programme, which uses techniques such as Functional Communication Training (FCT), Pivotal Response Training (PRT) and Natural Environment Training (NET). He has benefited particularly well from the 1:1 tuition, through which he has developed a strong bond with his therapist. He is now able to form compromises with his parents, negotiating the concept of “first this, then that”, which they attribute to dramatic improvements in his speech.

These improvements have also extended to other aspects of family life. Before beginning at Small Steps, Lucas did not engage in family time and chose instead to sit alone with his iPad. He has since become much more comfortable in social situations, and the family now enjoy working on jigsaw puzzles together. He has also developed the skills to complete 100 piece puzzles alone, and soon hopes to attempt one of 300 pieces! His parents have also applied some of the ABA techniques taught in the Inclusion Centre to co-ordinate home‘learning time’, where Lucas uses Write ‘n’ Wipe books to practise his writing ability. It is this willingness to continue working at home which suggests just how much Lucas enjoys attending Small Steps.

The Inclusion Centre is dedicated to bridging the gap between school and home life, and understands the importance of consistency across both environments. In addition to providing ABA training to parents, they also use a “Homeroom” app to keep parents up to date with their children’s daily activities. Lucas’ father describes looking at his key moments on the app as “the highlight of [his] week”, allowing him to see his son participate in his phonics class and help to complete a 3D puzzle of Burj Al Arab.

Lucas’ parents are both extremely happy with the progress their son has made at Small Steps, and feel that “there is nothing better you can do for a child then sending him to an Inclusion Centre”. We are so pleased with Lucas’ achievements to date, and are positive that he will continue to thrive under Small Steps’ ABA therapy programme.


Case Study 2

Small Steps Inclusion Centre was founded after Shamalia Nawaz, the mother of a young boy with autism, struggled to find a school which offered the right level of support for her child. Every member of staff is therefore personally invested in the wellbeing of the school’s pupils, and each child receives the same encouragement and quality of experience as Shamalia’s own son. It is this ethos which reassures so many parents that Small Steps is a safe and productive environment for their child, and which contributed to Ahmed’s decision to bring his son to the Inclusion Centre.

Since starting Small Steps’ Applied Behaviour Analysis (ABA) therapy programme, Ahmed has noticed remarkable changes in his son’s behaviour. Not only has his speech improved a great deal, meaning that he is now able to communicate with his family and peers more easily, but he is also significantly more comfortable with social interaction. Ahmed notes that prior to ABA therapy his son found it difficult to articulate what he was thinking, often resulting in anger and confusion. Although particular activities and places remain distressing for him, he is now able to handle such situations much more effectively and is able to convey what it is that upsets him. From his family’s perspective, these behavioural changes have been incredible.

Small Steps Inclusion Centre’s ABA therapy programme uses techniques such as Functional Communication Training (FCT), Pivotal Response Training (PRT) and Natural Environment Teaching (NET), and is implemented with a 1:1 therapist to student ratio. Ahmed is positive that the programme has helped his son significantly, and that he has enjoyed his time at the Inclusion Centre. He believes that the activities planned by the school (of which watching videos is his son’s favourite!) provide his son with a number of invaluable early learning skills that he wouldn’t acquire anywhere else.